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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Patrick

July 29, 2026

5  out of  5
rating by Barbara Patrick
"I really enjoy working with Randy and Kim. They are an absolute pleasure to talk to. Extremely helpful with what ever is going on. Thank you both so much for all your help, advise, and the professionalism."
We responded:
"Barbara, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jadon Hawker

July 28, 2026

5  out of  5
rating by Jadon Hawker
"10/10 experience. Brandon saved me a ton of money and was a pleasure to work with."
We responded:
"Jadon, thank you for the amazing review! Our South Boston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Randy Trent, your State Farm Agent "
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Thoroughbred Digital

July 24, 2026

5  out of  5
rating by Thoroughbred Digital
"Brandon has been great to work with. He’s professional, responsive, and always takes the time to answer my questions and make sure I understand my coverage. The process has been smooth from start to finish, and I appreciate the excellent customer service. Highly recommend!"
We responded:
"Thank you for the 5-star review of Randy Trent’s team - we really appreciate your kind words! "
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Rhonda Wood

July 24, 2026

5  out of  5
rating by Rhonda Wood
"Michelle Dalton from State Farm was the agent that helped me in every step of me shopping for my home and auto insurance bundle. I saved a lot of money with this agency and cut my current monthly payments in half. They are very competitive and very realistic prices compared to the other insurers out there. I definitely recommend State Farm insurance over any of the other companies out there. You will not be disappointed!"
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Kaylee Towler

July 23, 2026

5  out of  5
rating by Kaylee Towler
"Very helpful, nice, and communicative! 10/10"
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Mary James

July 23, 2026

5  out of  5
rating by Mary James
"I had a very nice experience at State Farm. Everyone was very nice and friendly"
We responded:
"Mary, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Anai Torres

July 23, 2026

5  out of  5
rating by Anai Torres
"Esmeralda was very helpful and super professional. She took her time, explaining to me better options and for that I am very thankful."
We responded:
"Hi Anai, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in South Boston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Randy Trent "
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Karen Mosley

July 23, 2026

5  out of  5
rating by Karen Mosley
"Esmeralda was totally awesome when helping my mother with auto insurance. She had lots of patience and worked hard to make sure my mom had good auto policy and a even greater rate. Thanks Esmeralda for all you done!!!"
We responded:
"Thank you so much for the 5 stars, Karen! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Nathaniel Lewis

July 7, 2026

5  out of  5
rating by Nathaniel Lewis
"Great staff"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Randy Trent’s Team. "
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Allison Iliffe

June 30, 2026

5  out of  5
rating by Allison Iliffe
"Michelle was amazing! She was so kind and understood my situation and answered any questions that I had without hesitation"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jobina Screen

June 29, 2026

5  out of  5
rating by Jobina Screen
"I have been looking for affordable insurance and one day decided to cap State Farm. Esmeralda was very helpful and took her time with me. She explain the coverage and details and was able to give me an affordable price. Thank you so much for your help."
We responded:
"Jobina, thank you for your wonderful review of State Farm Agent Randy Trent’s Team!"
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Jaylen Crews

June 29, 2026

5  out of  5
rating by Jaylen Crews
"Was a pleasure working with Brandon, he did exactly what I ask of him and was very informative on information I needed to know."
We responded:
"Thanks for your review Jaylan! We are super happy to have Brandon on our team and I am thankful he was able to help you answer your questions!"
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Walesha Jordan

June 17, 2026

5  out of  5
rating by Walesha Jordan
"I was quoted 252 for my yearly renewal with my old auto insurance company! Thankfully I went with my gut and decided to shop around on my own for a new company! State Farm quoted me a reasonable price with more benefits than my last! Kim was such a sweetheart and answered all of my questions without hesitation! 10/10 service!"
We responded:
"Thank you for your kind review of State Farm Agent Randy Trent’s Team. We appreciate it!"
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M'kayla Ferrell (Sleepy)

June 10, 2026

5  out of  5
rating by M'kayla Ferrell (Sleepy)
"This was my first time getting car insurance on my own and Michelle help me out alot. She explained everything to me and made sure I understood everything. She was super great and a big part of the reason I deicided to go with state farm!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Randy Trent’s Team! We deeply appreciate your kind words here in South Boston . "
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Jonathan Smith

June 5, 2026

5  out of  5
rating by Jonathan Smith
"Michelle was great and walked me through everything very well. This is the best insurance pricing I’ve found in 16 years"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Randy Trent’s Team here in South Boston . "
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Megan Grubbs

May 30, 2026

5  out of  5
rating by Megan Grubbs
"I cannot say enough good things about my State Farm agent Randy Trent and his team! They are always helpful, responsive, and take the time to answer all of my questions. They truly care about their customers and make the insurance process easy and stress-free. Whether I need help with a policy, have questions, or need assistance, I always know I can count on them. I highly recommend them to anyone looking for excellent customer service and an agent who genuinely cares!"
We responded:
"Thank you for your kind review of State Farm Agent Randy Trent’s Team. We appreciate it!"
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Jake Sharp

May 28, 2026

5  out of  5
rating by Jake Sharp
"I have been with Randy at State Farm for years and highly recommend him. He is personable, professional, and always takes the extra time to thoroughly explain everything so I can make the best decision for my needs. Randy truly cares about his clients and provides outstanding customer service."
We responded:
"Thank you for the awesome review Jake! I appreciate your business and trust in our office. Randy"
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Michael Smith

May 28, 2026

5  out of  5
rating by Michael Smith
"Michelle is always so helpful. She had me in and out in no time. Would recommend seeing her for all of your insurance needs."
We responded:
"Thanks for the review Michael! We are so happy to have Michelle on our team!"
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Jillian Howerton

May 28, 2026

5  out of  5
rating by Jillian Howerton
"My dad and I recently switched over to State Farm through Michelle, and the experience was amazing from start to finish. She made everything easy to understand and genuinely cared about finding the best coverage for us. Michelle has years of experience and puts passion into her work. It’s rare to find someone so patient, professional, and kind. Highly recommend her if you want someone who takes the time to help you and make the process stress free!"
We responded:
"Thank you for the great review Jillian! We are so thankful to have Michelle on our team :)"
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Shavee Carrington

May 28, 2026

5  out of  5
rating by Shavee Carrington
"I had a great experience from state farm. I had all of my questions answered. The staff is awesome especially Michelle. With my busy schedule she was very patient with making sure my needs were met. Highly recommend!!"
We responded:
"Thank you for taking the time to review our office Shavee! We appreciate you very much."
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Kelly with the Plans

May 28, 2026

5  out of  5
rating by Kelly with the Plans
"I switched my car insurance over to Randy Trent when my daughter turned 16 and we were adding her to our policy. He has provided exceptional customer service since day 1. I can always count on getting a call back quickly even if it's to just ask a question. I would highly recommend Randy Trent State Farm to anyone looking for a better rate but even more importantly, better customer service!"
We responded:
"Thank you for the awesome review Kelly! We are grateful for your trust in our office :)"
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Krystle Collie

May 28, 2026

5  out of  5
rating by Krystle Collie
"We had such a great experience working with Michelle Dalton! She was attentive, truly listened to our needs, and worked hard to find us the best price possible. You can tell she genuinely cares about her clients and goes above and beyond to help. I would recommend her again and again to anyone looking for someone knowledgeable, responsive, and trustworthy!"
We responded:
"Thank you so much for the kind words Krystle! We are so glad that we have Michelle on our team :-)"
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Wanda Randolph

May 22, 2026

5  out of  5
rating by Wanda Randolph
"The people working they is amazing, always friendly and ready to help out. I enjoy doing business with them and would recommend to anyone who needs insurance."
We responded:
"Thank you for your kind review of State Farm Agent Randy Trent’s Team. We appreciate it!"
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Connie Blankenship

April 21, 2026

5  out of  5
rating by Connie Blankenship
"Esmeralda was amazing and charming. She went out of her way to make sure April (my daughter) got the coverage she needed. Got her the cheapest rate along with ins for her home."
We responded:
"We are grateful for your 5-star review, Connie! Thanks for taking a moment to share your positive rating of State Farm Agent Randy Trent’s Team here in South Boston . "
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Brandon Coleman

April 21, 2026

5  out of  5
rating by Brandon Coleman
"Great customer service the best in the business"
We responded:
"We are grateful for your 5-star review, Brandon! Thanks for taking a moment to share your positive rating of State Farm Agent Randy Trent’s Team here in South Boston . "