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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Calisa B

February 5, 2026

5  out of  5
rating by Calisa B
"I called the 1-800 number shopping for new insurance because I knew Geico was price gouging me and I was tired of paying. I was connected to Randy and without hesitation he gave me exceptional customer service and presented me with an offer I could not refuse. The fact that he's local and personal was the cherry on top. I look forward to doing future business with him and the company."
We responded:
"Thank you so much for the 5-star rating, Calisa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lori Whittington

January 29, 2026

5  out of  5
rating by Lori Whittington
"Great company and Michelle was easy and so helpful to work with. Highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Lori, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Randy Trent’s Team—we are always here to help! "
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Kim Hill

January 28, 2026

5  out of  5
rating by Kim Hill
"Very helpful in all my insurance needs and is affordable thank you Randy Tent and Brandon Hill"
We responded:
"Thank you for your kind review of State Farm Agent Randy Trent’s Team. We appreciate it! Thank you for the amazing review, Kim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Lisa Bliss

January 14, 2026

5  out of  5
rating by Lisa Bliss
"Michelle got me a quote very efficiently and speedy . She was wonderful to work with!"
We responded:
"Lisa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Randy Trent’s Team here in our South Boston office. "
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Nikita Anderson

November 12, 2025

5  out of  5
rating by Nikita Anderson
"I had a great experience working with my representative Michelle Dalton. She makes sure that she finds the best rates for you and she doesn’t stop until she gets it done. It’s a pleasure working with her."
We responded:
"Thanks for your awesome review Nikita! We appreciate you :-)"
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Harvey Wilkinson

October 30, 2025

5  out of  5
rating by Harvey Wilkinson
"Awesome service 👏"
We responded:
"Thank you Harvey! Please know we are always here for you!"
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Mark Crawford

October 29, 2025

5  out of  5
rating by Mark Crawford
"The wife and I contacted this office after my son said he had an awesome experience here. I will have to use the same expression of awesome. We changed home and auto saving us hundreds of dollars and also got a whole life policy for myself. Esmeralda was very professional, knowledgeable, friendly and a joy to work with explaining things in detail, the entire staff had a positive and friendly attitude. Due to me having some underlying medical conditions its hard to get life insurance but the agent Randy Trent and Esmeralda took the time to explain everything in detail and presented some options for the life insurance which I've never experienced before. I would highly recommend anyone who is looking for insurance to contact this office. I'm sure you won't be disappointed in the service you receive."
We responded:
"Thanks for your review Mark! We appreciate you very much and we are so glad we could help :-)"
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Lamia Ferrell

October 27, 2025

5  out of  5
rating by Lamia Ferrell
"Kimberly was amazing !! Very sweet, knowledgeable, and attentive to my needs. Quick and easy process. Such a pleasure working with her !"
We responded:
"Thanks for the great review Lamia! Kim is pretty amazing!"
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Crystal Crews

October 27, 2025

5  out of  5
rating by Crystal Crews
"Michelle is Fantastic!! Always super helpful, and her fast response time makes everything I need to do simple and painless!"
We responded:
"Hey Crystal and thanks for taking the time to share your experience with Michelle! We are so thankful to have her on our team."
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Shae Littel

October 9, 2025

5  out of  5
rating by Shae Littel
"Kimberly was the Agent that helped me she took her time to help me better understand because I’m a little ignorant when it comes to this stuff and I saved sooooo much money with State Farm! Thanks again Kim!"
We responded:
"Thank you Shae! We're so glad Kimberly was able to take care of you!!"
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Neal Fallen

October 7, 2025

5  out of  5
rating by Neal Fallen
"Michelle was very professional and helpful with answering all questions insurance related."
We responded:
"Thanks Neal! We appreciate you sir!"
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Neisha Roberts

October 2, 2025

5  out of  5
rating by Neisha Roberts
"Very , professional and friendly"
We responded:
"Thanks for the review Neisha!"
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carolyn harris

August 20, 2025

5  out of  5
rating by carolyn harris
"Very polite and friendly person save us a lot of money thanks"
We responded:
"Thank you for taking the time to review our office Carolyn! We appreciate you sharing :)"
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Oriyonna Belton

August 18, 2025

5  out of  5
rating by Oriyonna Belton
"Great experience. Fast and easy over the phone. Agent Michelle was very helpful and nice."
We responded:
"Thank you Oriyonna! We think Michelle is pretty awesome too :)"
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Zierra Brandon

August 7, 2025

5  out of  5
rating by Zierra Brandon
"It was quick easy, and AFFORDABLE! Due that I’m 18 was hard to find a reasonable price. State Farm was very understandable and helpful. Michelle really made me feel comfortable and helped me out all she could. The best customer service I’ve ever witnessed."
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Yamiris Lester

July 28, 2025

5  out of  5
rating by Yamiris Lester
"Michelle Dalton was amazing she didn’t stop until she found just the right quote for me. Her time was definitely appreciated!"
We responded:
"Thanks for your review Yamiris! We are so thankful you had a great experience with Michelle :)"
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Emily Long

July 8, 2025

5  out of  5
rating by Emily Long
"I absolutely cannot recommend choosing Randy as your agent enough! He is so knowledgeable, patient, kind, experienced, and has amazing customer service. He takes time to acknowledge and listen to my questions and concerns free of judgement and explains all of my concerns and then some. He sends me and my husband birthday and holiday cards. I cannot be any happier and appreciative of my experience with Randy! You do not want to miss out on the best insurance agent around. He makes the whole process a breeze!"
We responded:
"Thanks for the awesome review Emily! We appreciate your business and trust very much :)"
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MsBoo Hoo

July 3, 2025

5  out of  5
rating by MsBoo Hoo
"Michelle is the most professional person I have met in a long time. She went above and beyond to find me the best rates, which led to me leaving my previous insurance of 20 years. Michelle rocks. If you want to save money, call Michelle"
We responded:
"Thanks for taking the time to share your experience with Michelle! We think she is pretty awesome too!!!"
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Alayna Newby

July 3, 2025

5  out of  5
rating by Alayna Newby
"Michelle made the process very quick and easy!! She explained all my options and helped me find the best coverage! I recommend Michelle to anyone who is looking for someone to make the process simple and easy!!"
We responded:
"Thanks for your awesome review Alayna!"
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Savannah Neighbors

July 3, 2025

5  out of  5
rating by Savannah Neighbors
"I delt with Kimberly and she was amazing! She was able to get me auto insurance much lower than what I was paying! She was very thorough and walked me through it all letting me know what’s covered etc 10/10 recommendation"
We responded:
"Thanks for your review Savannah! We are super grateful to have Kimberly on the team :)"
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Brittany Francis

April 25, 2025

5  out of  5
rating by Brittany Francis
"very helpful and quick love michelle she so polite"
We responded:
"Thanks for the great review Brittany! Michelle is definitely worth 5 stars ***** Please know we are glad to have your business and we are always just a phone call away."
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Kevin Carper

April 22, 2025

5  out of  5
rating by Kevin Carper
"Ms Dalton was very helpful!, I feel she went well above to see that I had all the information I needed to make my decisions ! Thank you Mechele !!"
We responded:
"Thank you for taking the time to review your experience with Michelle! She's great at what she does :)"
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Tristan Dunford

April 16, 2025

4  out of  5
rating by Tristan Dunford
"The State Farm agent was very helpful in reviewing my options."
We responded:
"Thank you Tristan!"
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Ethan Groce

April 12, 2025

5  out of  5
rating by Ethan Groce
"Esmeralda was the true epitome of GREAT CUSTOMER SERVICE! She helped me get insurance on my vehicle and she got a decent price! Thank you State Farm!"
We responded:
"Thanks for your review Ethan! We are super thankful for Esmeralda and I am so glad she was able to help you :)"
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Paula Hanson

April 8, 2025

5  out of  5
rating by Paula Hanson
"Kim helped me with all my insurance needs. No hard sell and walked me through everything."
We responded:
"Thank you Paula! We are so glad to hear that Kim was able to help you as we are very grateful to have her :)"